You can use the form below to submit a request for a refund or cancellation of a program or product you've purchased through our members' portal.

Consumers in the European Union have the right to withdraw from their purchase within 14 days of receiving their order, subject to applicable exclusions and conditions that can be found in our refund policy.

To exercise your right of withdrawal, please complete and submit the form below. Upon submission, you will receive confirmation that we have received your request.

Please note:

  • This form is intended for requesting a refund (as well as exercising the statutory right of withdrawal under EU consumer law).
  • Certain products may not be eligible for withdrawal or refund, including goods exempt from the right of withdrawal under applicable law.
  • Submitting this form does not automatically constitute approval of a refund. We will review your request and contact you with next steps if necessary.

Before You Submit

Please make sure you have the following information ready:

Order number or transaction ID

Email address used for the purchase

Reason for the refund request

Any supporting documents or screenshots (if applicable)

Refund Eligibility

Refund requests are subject to our refund policy and review process. Processing times may vary depending on the payment method and circumstances of the request.

Refund Request Form

Submit your refund request by completing the form below. Our team will carefully review the information provided and contact you regarding the status of your request.

What Happens Next?

  1. Submit your refund request.
  2. Our support team will review your submission within the next 7 business days.
  3. You will receive an email confirmation once your request has been received.
  4. We will notify you of the outcome and any next steps.

Need Assistance?

If you have questions about your refund request, please contact our support team.

Email: [email protected]

By submitting this form, you acknowledge that refund requests are reviewed according to our Refund Policy and Terms of Service.